Refund & Return Policy

At The Celeste, we are committed to ensuring product quality and customer satisfaction.

Eligibility for Return or Replacement

• If you receive a damaged, defective, or incorrect product, please report it within 24 hours of delivery.

• After verification, we will offer a replacement or refund based on your preference.

Refund Process

• Refunds will be processed through your original payment method.

• Please allow 2–3 business days for the refund to be completed.

Important Notes

• Returns for personal reasons (e.g., change of mind) are not accepted due to product safety and hygiene standards.

• Requests made after the 24-hour window may not be eligible for return or refund.